Support
How Can We Help?
Support for Forge and all CloudUmbrella services. Every request is answered by an engineer within one business day.
Email Support
Send us the details of your issue and a support engineer will reply within one business day.
support@cloudumbrella.co.zaSupport Form
Prefer a form? Use our contact form and select the option that fits — it routes straight to the support team.
Open the contact form →FAQ
Common questions about engagements, pricing, and how we work are answered in our FAQ.
Browse the FAQ →Support Hours & SLA
Monday to Friday, 08:00 – 17:00 (SAST). We respond to all support requests within one business day. Critical issues for customers on an active engagement are prioritised.